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How to Create and Set Up Pipelines

Build custom pipelines to organise and track your sales process, projects, and companies

Domenico Davis avatar
Written by Domenico Davis
Updated over 2 months ago

What You'll Learn

  • How to create a new pipeline

  • How to add and customise columns

  • How to reorder columns and change settings

  • Different ways to use pipelines beyond sales

Why Use Pipelines

  • Track your sales process from lead to close

  • Organise projects by development stage

  • Categorise companies by size or activity level

  • Manage your entire business workflow in one place

Creating a Pipeline

Step 1: Access Pipelines

  1. Click Pipeline at the top of the page

  2. You'll see existing pipelines as tiles for quick access

Step 2: Create New Pipeline

  1. Click Add Collection

  2. Enter a pipeline name (e.g., "North East Resi Projects")

  3. Add an optional description

  4. Click to create

Setting Up Columns

Adding Columns

  1. Open your new pipeline

  2. Click Add Column

  3. Enter column name (e.g., "Planning", "Tender", "On Site")

  4. Choose a colour for the column

  5. Click to save

Customising Columns

  • Edit: Click three-dot menu → Edit to change name or colour

  • Reorder: Drag and drop columns to rearrange them

  • Delete: Click three-dot menu → Delete to remove a column

Pipeline Use Cases

Sales Process

  • Qualified Lead → Outreach Started → Follow-up → Contract Negotiations → Complete

Project Tracking

  • Planning Submitted → Out for Tender → Tender Complete → Construction Starts

Company Organisation

  • 10 Projects/Year → 50 Projects/Year → 100 Projects/Year

  • £100K Work → £1M Work → £10M Work

Additional Features

  • Export: Export entire pipeline or individual columns

  • Map View: See all projects on a map

  • Drag & Drop: Move items between columns easily

Next Steps

  • Add projects and companies to your pipeline

  • Move items between columns as they progress

  • Export data for email campaigns or CRM integration

That's it! You now have a custom pipeline set up to organise your business the way you want.

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